FAQ

To move your Flashphoner license from one server to another you need follow this steps

1. Send us your existing license key and server_id of old server
2. Send us server_id of your new server (check what is server_id)

Then we will block your existing license and send you new license generated with help of your new server_id.
Please write us to [email protected] with any questions

See Autologin feature for more info

See more info in the installation section

There are two ways to use Flashphoner in your service.

1. Internal calls

   That mean users will call only within one voip provider network. 
   May be you will this provider, may be you will use third party voip operator
   You will pay:

   Kind	Name	Cost
   Soft	Wowza license	$65mo/995
   Soft	Flashphoner license	$1995
   Server rent	$200/mo for powerfull 2core dedicated server	$200mo

   Calls are free here

2. Outcoming calls

   That mean your users could also call to landline/mobile phones. 
   Here again – you can be the provider, or operator can be third part.
   In that case you will pay for

   Kind	Name	Cost
   Soft	Wowza license	$65mo/995
   Soft	Flashphoner license	$1995
   Server rent	$200/mo for powerfull 2core dedicated server	$200mo
   Calls	VoIP traffic	may be different

   If you want be provider, you also will need any VoIP server (Asterisk, Trixbox etc.)
   That mean If your establish VoIP server in your network – you will not depend from amy voip operator in th case Internal calls

By the way - Flashphoner is just server software (not service), so you can`t push calls through our RTMP server. That mean RTMP server (Wowza+Flashphoner) - must be on your side necessarily

See Click2Call feature description

  One server like this - 2 processors (2-3gHz), 4 core per CPU , 8GB RAM, 100 mbit can handle 120-150 calls at the time

See Developer Guide for more info

  Check this info:

1. Flashphoner is the server module (Java) + client module (Flex)
2. Server module can be easy integrated with any databases through JDBC (user accounts, billing etc.). 
   1. Take the Flashphoner-server source
   2. Change it to work with your software
3. Client  module can be easy intagrated with any website like usually flash app
   1. Take the Flashphoner-client source
   2. Change it to work with your software

See Developer Guide for more info about sources

Check this info:

Integration cases and schemes

There are four integration cases:
A. You are VoIP provider (or you have own PBX like Asterisk).
B. You are not VoIP provider and you have to use external SIP accounts.
C. Your users makes only outgoing calls (Example: click2call, can not receive calls)
D. Your users makes outgoing and incoming calls (Example: webphone, can receive calls)

So, we have 4 integration schemes:

1. A + C
2. A + D
3. B + C
4. B + D

Scheme #4

Lets consider scheme 4:

B. You are not VoIP provider and you have to use external SIP accounts.
D. Your users makes outgoing and incoming calls (Example: webphone, can receive calls)

You will need to integrate Flash-SIP calls through 3rd party VoIP provider.
This calls will have internal billing implementing, based on your VoIP provider billing scheme.

For the calls processing (accept calls, reject calls with Not enough money message) you will need this info:
You will need get information about

• User's balance
• Call's cost

You will need to do 4 steps:

1. Agree cost and balance headers with your SIP-provider.

   Flashphoner uses such SIP header names by default:
   cost - cost of outgoing call per minute. VoIP provider SHOULD set this header value in SIP RINGING 180, SESSION_PROGRESS 183 or or TRYING 100 responses.
   balance - current balance of the SIP-account. VoIP provider SHOULD set this header value in SIP OK 200 response for REGISTER request. Or in SIP RINGING 180, SESSION_PROGRESS 183 or or TRYING 100 responses.

   Example:

   1. Flash-client connects to Flashphoner server.
   2. Flashphoner server receives balance $100 from VoIP provider and synchronizes this value with internal database.
   3. Flash-client initiates outgoing call. 
   4. Flashphoner server checks current user balance, receives call cost from VoIP provider, sets up internal cost call and writes off cash from internal user balance.

   You can check if your VoIP provider configured ** and ** support. For this just make one call through this provider and send us tcpdump log of this. If your SIP provider suggests other ways providing cost and balance info, please contact us to [email protected] and we will help you.

2. Create stack of SIP-accounts.

   Example:
   You register 1000 SIP accounts manually or automatically.
   Or you have a contract with SIP provider - to provide this stack of accounts.

   You keep the SIP-accounts in the internal database. (login, password, balance and other nesessary fields).

3. Implement internal billing.

   Say, you bill $0.05 per call minute for your clients.
   You should implement call timer in the server-side.

4. Do some client-side and server-side work for integration.

   There are open-source client side and open-source server side code to accomplish it.
   See developer guide for more info.
   Please, see settings below used for integration with VoIP provider. See configure section also.

   • Main - domain, outbound_proxy
     In the flashphoner.properties config, you need specify domain and outbound_proxy of your SIP-provider
     This configured Flashphoner to work only with your provider.
     Or you can leave this parameters blank and send parameter sip_proxy every time from the client side.
     This way will allow you work with different operators at one time
   • Additional - cost, balance
     Flashphoner try to get data about call cost and account balance from SIP responses headers.
     Name of headers which Flashphoner check, configured also in the flashphoner.properties config.
     This parameters are:

     balance_header   =balance
     cost_header      =cost
     

     You need agreed this parameters with you provider or configure it on your SIP proxy.

Flashphoner supports only one-to-one SIP audio video conversation.
(One-to-many and many-to-many SIP-conversations are not supported)

In spite of this you can get one-to many or many-to-many Flash-SIP conferences right now, if you will use conference bridge on the VoIP server side.

(Check audio conference example in our blog).
Also please note, that using Flashphoner do not prevent you make (at the same time, in the same application) Flash-to-Flash many-to-many conferences.
So even if you will not making many-to-many sip-conference via conference bridge on the VoIP server, you can use many-to-many Flash-Flash conferences coupled with one-to-one Flash-SIP conversations.

  Please check this comparison table

Server ID is the unique identificator of your server, generated by Flashphoner during the installation.
You can find it in the file flashphoner.serverid located in the /usr/local/WowzaMediaServer/conf/ folder.

See Click2Call feature description

  In the near future support for Silverlight is not expected.
At the moment SilverLight 4 has no built-in codecs and protocols allows make two-way streaming audio/video data to server and back to client.
SmoothStreaming technology is only used for one-way publishing audio/video.
So two-way communication requires using time-consuming technology of compression and transfering audio/video streams.
There are libraries for .Net, which can pinch the audio and video to send data via the RTP protocol.
At the moment we have no plans in the near introduction these libraries.

There are two ways using client-application: 

1. HTTP - you request .html or swf file in browser from remote web-server

2. Local - you open .html or swf file from local file system

When used  local application, Adobe Flash Player prohibits access of swf application to the local file system, following it's security policy.

Thus swf application can not get access for reading the local flashphoner.xml config. You should permit access using settings of Adobe Flash Player.

Open phone.html -> Right-click on swf object -> Global Settings -> Advanced -> Trusted Location Settings -> Add folder (where Phone.html located)