Web Call Server 5.2 - EN
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  • Debug logs
  • File /usr/local/FlashphonerWebCallServer/logs/server_logs/flashphoner.log
  • Directory /usr/local/FlashphonerWebCallServer/conf
  • The result of executing the ifconfig command on your server
  • The result of executing the iptables -L  command on your server

or report.sh execution result archive.

An error report must also include

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traffic dump collected

Sending the report

Send the error report to the e-mail address of the technical support: support@flashphoner.com. If you have created a topic on the Flashphoner technical support forum, include the link to this topic to the e-mail.