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1. After transferring a video call the video may be missing

With the default settings of the WCS server the video may be missing after transferring a video call.
In this case you need to add the following setting to /usr/local/FlashphonerWebCallServer/conf/flashphoner.properties:

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video_streamer_generate_seq=true

2. It's impossible to make a SIP call if 'SIP Login' and 'SIP Authentification name' fields are incorrect

Symptoms: SIP call stucks in PENDING state.

Solution: according to the standard, 'SIP Login' and 'SIP Authentification name' should not contain any of unescaped spaces and special symbols and should not be enclosed in angle brackets '<>'.

For example, this is not allowed by the standard

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sipLogin='Ralf C12441@host.com'
sipAuthenticationName='Ralf C'
sipPassword='demo'
sipVisibleName='null'

and this is allowed

...

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Include Page
WCS5EN:Known issues
WCS5EN:Known issues