Known issues¶

1. After transferring a video call the video may be missing¶

Symptoms

With the default settings of the WCS server the video may be missing after transferring a video call

Solution

Use the following parameter in flashphoner.properties file:

video_streamer_generate_seq=true

2. It's impossible to make a SIP call if `SIP Login` and `SIP Authentification name` fields contain unappropriate characters¶

Symptoms

SIP call stucks in PENDING state

Solution

According to RFC3261, SIP Login and SIP Authentification name should not contain any of unescaped spaces and special symbols and should not be enclosed in angle brackets <>.

For example, this is not allowed by the specification

sipLogin='Ralf C12441@host.com'
sipAuthenticationName='Ralf C'
sipPassword='demo'
sipVisibleName='null'

and this is allowed

sipLogin='Ralf_C12441'
sipAuthenticationName='Ralf_C'
sipPassword='demo'
sipVisibleName='Ralf C'

Known issues¶

1. After transferring a video call the video may be missing¶

2. It's impossible to make a SIP call if SIP Login and SIP Authentification name fields contain unappropriate characters¶

2. It's impossible to make a SIP call if `SIP Login` and `SIP Authentification name` fields contain unappropriate characters¶