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An error report must include:1.
- Debug logs (including log.pcap)
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- File /usr/local/FlashphonerWebCallServer/logs/server_logs/flashphoner
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- .log
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- Directory /usr/local/FlashphonerWebCallServer/conf
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- The result of executing the ifconfig command on your server
Sending the report
Send the error report to the e-mail address of the technical support: support@flashphoner.com. If you have created a topic on the Flashphoner technical support forum, include the link to this topic to the e-mail.